Front Office Coordinator/Scheduler – Complex Healthcare of Arlington
Complex Healthcare Solutions works closely with our partners, in driving the “right place, right time, right cost” management processes while improving the clinical outcomes for our patients. Our team of professionals provides wound care, hyperbaric oxygen treatment, and vascular and limb preservation treatment to patients. We are seeking a compassionate Front Office Coordinator/Scheduler who can be an asset to our healing environment.
Front Office Coordinator/Scheduler - Complex Healthcare of Arlington
Complex Healthcare Solutions works closely with our partners, in driving the “right place, right time, right cost” management processes while improving the clinical outcomes for our patients. Our team of professionals provides wound care, hyperbaric oxygen treatment, and vascular and limb preservation treatment to patients. We are seeking a compassionate Front Office Coordinator/Scheduler who can be an asset to our healing environment.
ESSENTIAL FUNCTIONS:
- Answer and screen high-volume telephone calls in a courteous manner, and record messages for providers and other personnel
- Schedule patient appointments and procedures according to established policies and procedures
- Check-in patients upon arrival at the clinic as well as check-out upon departure
- Obtain accurate information from patients and ensure all registration forms are complete
- Collect patient and insurance payments
- Prepare, file, and scan stored records in appropriate sections of patient charts
- Transcribe letters and create forms as needed
- Manage the patient flow and overall efficiency of the office
- Maintain patient confidentiality
- Perform other related tasks as assigned
SKILLS & ABILITIES:
- High school diploma or GED required
- Minimum of two years of experience in a medical office, front office, or scheduling experience (preferred)
- Wound care, hyperbaric, and/or vascular experience (preferred)
- Excellent communication skills
- Knowledge of basic computer programs and applications including but not limited to various Microsoft Office programs
- Organize, sort, and file materials correctly by alphabetic or numeric systems
- Ability to multi-task in a fast-paced environment
BENEFITS:
- Medical, dental, and vision benefits
- Paid time off
- 401K retirement plan
We are looking for the right person, skills, attitude, and work ethic for this exciting and rewarding position. This opportunity will provide an excellent work atmosphere and the ability to grow with a well-established company that has been in business for over 18 years.